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The ReachWell Effect: Improving Community Engagement Satisfaction

After comparing responses to the Family School Partnership survey, Moore Middle School saw a 30% jump in family satisfaction from one year to the next after adopting ReachWell.

Family satisfaction surveys are a big deal. High satisfaction on family surveys improves your school scores, attracting more families to learn about your school, and increasing enrollment.

What if family satisfaction could increase by over 30% in just a few months?

That's what we saw happen at Moore Middle school.

After two months of using ReachWell, survey results showed satisfaction increased by 32% across the district's six family engagement standards : welcoming all families into the community, communicating effectively, supporting student success, speaking up for every child, sharing power, and collaborating with the community.

Steps to improving communication satisfaction

At Moore Middle School, 48% more families agreed that they were satisfied with the school's communication after implementing ReachWell.

Here's how: Create a communication plan and send messages regularly.

Last month, we shared how Kansas City Kansas Public Schools has set a communication plan that guides staff on exactly who communicates when. The right plan helps you to regularly keep your community in the loop, without inundating them with too much information.

59% more families at Moore Middle School agreed that the school connects them to community resources.

Here's how: Provide easy access to resources.

ReachWell's team recently spoke to Colorado families, who shared that they and their students need more access to mental health resources during the COVID pandemic. By creating counseling groups, like Denver Public Schools, or adding mental health resources on your app channel, like Moore Middle School, families will be able to easily find the resources they need.

90% more families agreed the school provides information on supporting their children's learning.

Here's how: Get teacher and staff involved.

Teachers can easily develop communication rapport with families through one-to-one chatting. It's a great way to provide personalized support! When families have personal connections with teachers and staff, they can more easily access information about their student's wellness and academics.


To get individualized support for your school or organization, book a demowith us today!

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