Increase Your Reach
Increase Your Reach
Connect Without Signups
Families simply download and follow your school; they're forever connected!
Roster families from your SIS to keep them connected with their classes and teachers.
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Flexible Features
Messages, calendars, forms, and resources are always updated and connected with existing systems.
Serve Diverse Communities
Low-income, low-tech, low-literate, and English learners easily stay informed and involved.
With one step, guardians are instantly connected to all their students schools and classes across a district... forever!
Easy to Integrate
ReachWell syncs with dozens of SIS and LMS tools to keep your families connected with their classroom activities.
Content is always self-maintained eliminating the need for staff to updated multiple sites.
See how ReachWell benefits all the roles in your organization.
F E A T U R E S
Simple & Powerful
Audiences
Choose your audience to message all stakeholders (enrolled, alumni and prospects), target a school, a grade, a class or even an individual. Build custom groups for specials, SPED, ELL, teams and more. Admins can be assigned to one, many, or all groups to keep content fresh and data secure.
Announcements
Compose one message in English and deliver in 100+ languages via web, app, text, email, or call. Engaging newsletter templates with images and unlimited lengths make sending a breeze.
Translated Chat
Build engagement with questions and replies using two-way translated chats. Chats are always private between the family and the admin/teacher with recoverable archives and supervisor oversight. ReachWell Chat controls the message while supporting individuals.
Calendars
Pull unlimited calendars into ReachWell and keep families on track with assignments from a LMS, closures, practices, conferences, and more. Events can be easily shared with families and their personal calendars.
Resources
Share and promote counselor, teacher and social worker resources to empower families with at home activities. A provider finder puts families in touch with free services for immediate assistance. The Resource directory can support families with all their questions from lunch menus, homework helpers, tutoring and more.
Forms & Surveys
Capture family feedback and increase involvement with translated forms and surveys. Attendance forms reduce chronic absenteeism. Digitize paper-based processes and collect registrations, signups, and more!
THE REACHWELL WAY
HOW IT WORKS
Build the plan
Kickoff consultation meetings will deliver a measurable plan with alignment with the school's strategic plan.
Our process:
1. Identify gaps and challenges
2. Establish goals
3. Design a strategic plan that incorporates relevant departments and expectations.
No Tech Required!
ReachWell Academy and your dedicated Success Manager will walk your team through the one-time setup to establish secure connections and launch to your community.
Sync Rosters
ReachWell syncs with dozens of SIS and LMS systems to ensure accurate students, families, teachers, and classes.
Setup the ReachWell App
Admins are always in control and can quickly update banners and resources. No effort is required as your app will be customized before you jump in.
One Message to Reach Everyone
On day one families are updated in over 100 languages with newsletters, alerts, and chats.
iOS and Android App
The ReachWell App keeps families connected in their language even after their phone numbers change. Families can reply privately to messages as a translated two-way chat. Easier than calling and more reliable than texting.
Post-to-Web
Public messages keep your websites updated in 100+ languages with an easy widget update. Save hundreds of hours while keeping your info fresh.
Email, Text, and Call
Translated emails, text, and recorded voice calls keep families informed in their language.
Engagement is a two-way street!
Informed families are great; giving them a voice is the goal.
Leveraging the enhanced features in the app will increase involvement.
Chat Messages
As easy as texting, chat improves how families connect and respond. All chats are private so there's never an issue with public commenting or reply-alls. Oversight is built in to ensure supervisors have access in the case of a public records request and of course, all messages are always recoverable.
Calendars
Keep families on track by connecting web and LMS calendars. Families can see all their school, classroom, and group assignments and events.
Banners
Promote local supporters, share photos, drive activity with clickable rotating app banners.
Forms
Digitize paper forms to simplify signups, registrations, and payments.
Attendance forms with smart workflows identify the root causes of chronic absenteeism.
Surveys provide a pulse check and get feedback from families.
Rise Up and Support Families
Empower families to advocate for their students.
Academic Tools
The ReachWell app is the only tool a caretaker needs to keep updated on assignments, grades and e-learning resources. Through the app caretakers can access all their resources with guides explaining how to use them.
Academic Maps explain the path to graduation and how students ought to be performing on grade level. Not performing? There are resources to help like tutoring services, IEP guides, and more.
Social Assistance Resources
Is life in the way? Provide the access to the help families need. Connect them with local providers, food assistance, housing, substance abuse, and behavioral health resources.
Analytics for Real-Time Feedback
Manage communication across an entire network with ReachWell's usage and messaging analytics.
Know how many users follow each school's and group's page, and know exactly how many people receive each message.
Set and measure communication expectations for teams of admins to ensure families are consistently reached.
Engage Prospective Families
ReachWell can help schools stand out during school choice.
Send targeted messages to prospective families, to inform them of deadlines and events for new students.
Executive Summaries from ReachWell School Family Surveys
CONNECT PARTNERS
CONNECT FAMILIES WITH LOCAL PARTNERS
| Starter $0/mo | Essentials | First Class | Premier | |
|---|---|---|---|---|
| COMMUNICATIONS | ||||
| Translated app notifications with AI assistant for low-income and newcomers | ✔ | ✔ | ✔ | ✔ |
| Translated email, text, call, & app chat with optional signup form | ✔ | ✔ | ✔ | |
| Website widget and social media posts | ✔ | ✔ | ✔ | |
| Group and individual communications | ✔ | ✔ | ✔ | |
| Contact sync or import | ✔ | ✔ |
| REACHWELL APP | ||||
| Accessible (WCAG 2.2 AA) with translated text-to-speech | ✔ | ✔ | ✔ | ✔ |
| Translated two-way chat that is archived and monitored by supervisors. | ✔ | ✔ | ✔ | |
| Custom banners, resources, calendars, standard forms | RW managed | ✔ | ✔ | ✔ |
| Custom forms | ✔ |
| ONBOARDING AND SUPPORT | ||||
| Co branded launch program and materials | RW branded | ✔ | ✔ | ✔ |
| Email support, knowledge base, and online training | ✔ | ✔ | ✔ | ✔ |
| Live onboarding: up to four hours per year | ✔ | ✔ | ✔ | |
| Dedicated account manager | ✔ |
| ADDITIONAL SERVICES | ||||
| Strategic communications plan | O | O | O | ✔ |
| Newcomer language training | O | O | O | O |
| Relay: Pulls external content into | O | O | ✔ | |
| Additional organization channels $500/yr/channel | O | O | O |
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